Our Policies.
Appointments
The fastest way to book an appointment is by clicking the Book Now button on our website. To ensure that you get an appointment for your preferred date and time we suggest booking it a few weeks in advance. Our website displays the most up to date availability. Please note that we may require a credit card to reserve your appointment.
*If you arrive more than 10 minutes late for your appointment, you may be asked to reschedule.
*A $50 deposit will be required to hold your appointment time. This deposit will be put towards the total cost of your visit.
Appointment Cancellations
As a courtesy to the provider(s) and other clients, please provide a minimum of 24 hours notice should you need to cancel or reschedule an appointment. If a client cancels, reschedules, or no-shows with less than 24 hours notice, the client will be charged the $50 deposit as a non-refundable cancellation fee.
If a client no-shows, cancels or reschedules 2 or more appointments without the appropriate 24 hour notice, the client may be asked to find another practice for their aesthetic needs.
Pricing & Prepayments
Pricing for services and products may change. Groupons and/or other vouchers (if available) are for new clients only – one per person.
Prepaid services must be used within 90 days of purchase.
Returns & Refunds
Services are not refundable. We do not accept returns on opened or used skincare products. If you are not completely satisfied with your skincare product purchase, simply return the unopened item in its original packaging within 30 days. We do not accept returns or exchanges on gift cards. To request a refund or exchange please email sarah@crimsonaesthetics.com
Prepayments for services are refundable within 10 days of purchase. Services received can not be refunded.
Referrals
If you refer a friend or family member to Crimson Aesthetics who receives $200 or more in treatments, you will receive a $50 credit toward your next service. All referral credits will be available to you once the client you referred is treated.
Child Policy
To ensure the safety of children and the enjoyment of all clients, we ask that parents or guardians make other arrangements for children while receiving their services. Children who visit Crimson Aesthetics during their parents’ appointments, or children who are unattended in the waiting area, can pose a health and safety risk due to the nature of our business. Clients under the age of 18 receiving services are to be accompanied by a parent/guardian and will need parental consent before receiving treatments.
Pet Policy
For the health and safety of our clients, Crimson Aesthetics has a No-Pets policy. Only working service dogs are permitted.
This No-Pets policy applies to:
Pets
Emotional Support Animals
Comfort Animals
Therapy Animals
Should you arrive to an appointment with a pet that is not a service animal, you will be asked to remove the animal from our offices. To avoid any disruption or inconvenience, we ask that you please leave your pet at home.
Photo/Recording Policy
Clients, or friends of clients, are prohibited to film, record, or take photos of any procedure at Crimson Aesthetics. If you would like to film please seek written pre-approval by emailing sarah@crimsonaesthetics.com
Privacy Policy
We value your privacy very highly. Please read this Privacy Policy carefully before using the https://crimsonaesthetics.com/ Website (the "Website") operated by Crimson Aesthetics, a(n) Corporation formed in Wisconsin, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.
What information we collect
We collect any and all information that you enter on this Website. We collect the following information about you:
Identifying information - Name
Identifying information - Phone number
Identifying information - Email address
How we may use your information
We may use the information that you provide us for the following:
Analytics;
Enforcing our Terms of Service;
Marketing and advertising;
Providing customer service;
Verifying customer information.
Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.
Children's privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.
Analytics programs
This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.
Third-party websites
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.